Terms and conditions
Returns Policy
Returns will be accepted within 14 days as long as product is returned in original and unused condition. The shipping cost is paid for by you “the customer”.
Terms & Conditions
These terms are between Moss Aesthetics and the delegate/customer: Definitions ” The company ” Moss Aesthetics training academy course – any course provided by the company. “You” an individual or company wishing to undertake such training. “Booking” is any individual or company that reserves a place on the course by telephone/online or by email.
Terms relating to a booking – a non-refundable deposit, which is required at the time of booking. The final balance must be paid in cleared funds within 15 days of the start of the course. Failure to adhere to this policy may result in the applicant losing their place on the course and their deposit.
By booking the course it is deemed you have accepted the terms and conditions set out here . These conditions do not affect your statuary rights. By booking the course you are deemed to have entered into a specific date contract with the company.
It is the responsibility of the applicant to ensure that the course is suitable for their own personal or business requirements. Moss Aesthetics is pleased to offer advice both written and verbal but the ultimate responsibly reverts to the applicant and the company takes no liability in the event of the content of the course does not meet individual expectations.
It’s a requirement that Moss Aesthetics, once initial deposit has been received from the delegate, enters into contractual obligations with third parties to facilitate training. If the delegate cancels at any given time prior to the training date, all balance monies are due to Moss Aesthetics in full.
DATES AND LOCATIONS
The company reserves the right to cancel, amend and rearrange training dates if such circumstances arise beyond its control. The company will make its best endeavours to inform applicants as soon as reasonably possible to do so and provide a alternative course date. The company also reserves the right to decline any application and withhold the reason for doing so. No refund will be made for any cancellation made after final balances are received.
NON ATTENDANCE
In the event you fail to attend the scheduled course no part of the course fee will be refunded
THE COURSE AND ITS CERTIFICATE OF COMPETENCE AND COMPLETION
The certificate will be issued when the applicant completes the course in its entirety to include all pre-course work, study & research and practical applications of the relevant training. A certificate of competence will be issued on completion of training to attain insurance. Four case studies must be completed by the applicant and reviewed by the tutor who will determine the standard of the applicant prior to a certificate of completion being issued. It is a mandatory requirement that case studies are submitted within three months of the certificate of competence being issued.
The company will only issue a certificate of completion when the applicant has completed all aspects of the course and has demonstrated their ability to carry out the aesthetic treatment that would be expected of the industry and carried out safely under the supervision of Moss Aesthetics accredited trainers. The company will only issue a certificate of completion when the applicant has reached the required standard for certification. It is unlikely that additional training will be required but, if so, an additional one day of training will be given at no additional cost if taken up within three months of the initial training, if further training is required there will be a additional cost. All applicants are expected to observe and abide by all the policies regarding health and safety and any other regulations that are set out by the company.
The commencement of the course is deemed to have commenced when the applicant receives the material and information pertaining to the pre-course study.
MODELS
The company will endeavour to provide models whenever possible but the responsibilty is on the applicant to provide models in the main. The company must be informed at the time of booking as to the availability of their own models. Models are normally charged at a reduced rate solely to cover the cost of the products used in their own treatment.
POST-COURSE TRAINING AND SUPPORT
The company agrees to give ongoing support and mentorship to the applicant for as long as it deemed necessary. The format of this support can be online, by email or telephone.
BOTULINUM TOXIN
Botulinum toxin is a prescription only medicine. If you are not a registered prescriber the responsibly and onus is on the delegate to find and work with a prescriber who is willing to prescribe on the delegates behalf and can offer the delegates clients a face to face consultation.
The delegate will also require a pharmacy that is prepared to supply the botulinum toxin on the basis of a prescription being received from the delegates registered prescriber.
For the avoidance of any doubt no course material, photos or slides produced by the company along with its curriculum