This Privacy Policy tells you what to expect when Faces Consent Limited collects your personal data. We are committed to protecting your data and complying with data protection legislation, as well as upholding your right to confidentiality and privacy.

What information do we collect?

We will collect, store and use the following kinds of personal information:

• Information you provide to us while using the Faces Consent application.
• Information you provide to us as part of an enquiry or complaint including your name and contact details.
• Information that you provide to us when making a purchase.
• Site usage information which may include demographic information such as your approximate geographical location, your IP address, browser type, access times and referring website addresses;
• Any other information that you choose to share with us, for example as a result of a customer support enquiry.

Using your personal information

We will use your personal information to:

• Record and evidence your consent to treatments.
• Manage your bookings.
• Fulfil any orders placed on our app or website.
• Personalise your experience on the Faces.com website or websites which utilise the Faces Consent service.
• Create anonymised demographic, statistical data. It will not be possible to identify you individually, once the data has been anonymised. We will not provide your personal information to any third parties for the purpose of direct marketing.
• List your business profile within the search engines, such as Google. This information must be the information you are happy for clients to see and search for. Faces are not responsible for information that has been removed from Faces but is still listed in the search engines.
• If agreed Faces will use photographic images of clients and your work for promotional, advertising, and other commercial purposes.

Sharing your personal information

All bookings and consent forms will be shared with the relevant Practitioner (the Data Controller). Your information will be shared with the following third parties: -

Disclosures

We will disclose information about you to relevant practitioners in so far as is reasonable and necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information:

• to the extent that we are required to do so by law;
• in connection with any legal proceedings or prospective legal proceedings;
• in order to establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention;
• Personalise your experience on the Faces.com website or websites which utilise the Faces Consent service.

Except as provided in this privacy policy, we will not provide your personal data to third parties.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Data is stored within secure data centres in the United Kingdom. All data is encrypted both when transmitted and when stored.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. Any changes will be compliant with current Data Protection Legislation.

Your rights

As a Data Subject (person whose personal data is processed under this policy) you have a number of rights under current Data Protection Legislation, including:

Right to Access: You may instruct us to provide you with a copy of any personal information we hold about you.

Right to Rectification: you may request that incorrect personal information is corrected.

Right to Erasure: you may request that your personal data is erased where it is no longer needed for the purpose for which it was collected and another lawful basis for processing does not exists.

Right to object: you may object to processing of your personal data where legitimate grounds do not exist for processing.

Right to Restrict Processing: you may request that your personal data are not processed, rather than erased, where there are grounds to continue storing the data (e.g. for legal reasons or while a dispute is resolved) but you no longer wish your data to be processed.

Data Retention Times

Faces will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for your personal data are available by contacting us using the details below.

Cookies

A cookie is a small text file placed on your computer (or other electronic device) when you access our website. We use cookies and other online tracking devices to: -

• obtain information about your preferences, online movements and site usage.
• carry out research and statistical analysis to help improve our content and services and to help us better understand the requirements and interests of our users and visitors to our site.
• target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests.
• make your online experience more efficient and enjoyable.

Contact

If you have any questions about this privacy policy or our treatment of your personal data or wish to exercise your rights in relation to your personal data, please write to us by email to:

[email protected]

Or by post to:

Faces Consent,
Anson Court,
Centurion House,
Staffordshire Technology Park,
Stafford,
ST18 0GB.

If you remain dissatisfied with how we have handled your personal data, you may wish to contact the Information Commissioner’s Office by:

• Email: [email protected]
• Post: Customer Contact, Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• Phone: 0303 123 1113
• Or by visiting the ICO website – www.ico.org.uk