Popular questions
How soon will I see results?
Results from using DUAC Once Daily Gel, which combines clindamycin and anhydrous benzoyl peroxide, typically become noticeable within 2 to 4 weeks of consistent application. For optimal results, apply the gel as directed by your healthcare professional. Patience is key, as individual responses may vary based on skin type and severity of acne. Always consult your clinician if you have concerns about your treatment progress.
How long do the results last?
The results from using DUAC Once Daily Gel typically last as long as the treatment is continued, along with a proper skincare routine. Many users may notice improvements in acne within a few weeks; however, to maintain clear skin, ongoing management may be necessary. It's essential to consult your healthcare professional for personalised advice on duration and maintenance of results.
Is DUAC once daily 10mg/g+30mg/g Gel (Clindamycin+ Anhydrpus benzoyl peroxide) 30g suitable for everyone?
DUAC Once Daily 10mg/g + 30mg/g Gel is primarily suitable for individuals aged 12 and above with mild to moderate acne. However, it may not be suitable for those with a history of hypersensitivity to clindamycin or benzoyl peroxide, or those with certain skin conditions. A consultation with a healthcare professional is recommended to determine if this treatment is appropriate for your specific needs.
Are there any side effects?
DUAC Once Daily Gel (Clindamycin + Anhydrous Benzoyl Peroxide) may cause side effects such as skin irritation, dryness, redness, or peeling at the application site. Rarely, it can lead to allergic reactions or a worsening of acne. If you experience severe reactions or persistent discomfort, consult your healthcare provider for advice. Always use DUAC as directed for optimal results and minimal side effects.
Can I combine DUAC once daily 10mg/g+30mg/g Gel (Clindamycin+ Anhydrpus benzoyl peroxide) 30g with other treatments?
It is generally safe to combine DUAC once daily 10mg/g+30mg/g Gel with other acne treatments, but consult your healthcare provider for personalised advice. Avoid using additional topical products containing benzoyl peroxide or clindamycin to prevent irritation. Always follow your clinician's recommendations to ensure optimal results and minimise side effects when integrating DUAC into your skincare routine.
What aftercare is required?
After applying DUAC Once Daily Gel, allow it to absorb fully before using other skincare products. Avoid excessive sun exposure and use a broad-spectrum sunscreen daily to protect your skin. If you experience dryness or irritation, reduce application frequency or consult your healthcare provider. Maintain a gentle skincare routine, and avoid harsh scrubs or exfoliants to enhance treatment efficacy and minimise side effects.
Terms and conditions
The services the Company provides to you are subject to the following Terms and Conditions of Service ("TCOS"). The Company reserves the right to update the TCOS at any time without notice to you:
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The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
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Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website.
You may not create a link to this website from another website or document without the Company’s prior written consent.
These conditions of use are governed by the laws of England and Wales and you agree that the English Courts shall have exclusive jurisdiction in any dispute.
The Company shall not be responsible for any loss of income due to non-delivery.
Orders placed close to our 3:00pm cut-off may not be dispatched until the next working day. All prescription orders are subject to pharmacist review and regulatory checks before supply, and these checks must be completed before an order can be approved for dispatch. We recommend placing orders well before the cut off time to allow sufficient time for processing.
Refund policy
If you are not satisfied with your purchase for any valid reason, simply email our customer services department [email protected] as soon as you have received your goods and explain that you wish to return the product. Returns for a valid reason are at the Company’s entire discretion.
No refund will be honoured if the product(s) has been opened, used or damaged (including damage incurred during transit) back to us, unless product is faulty. Returns can only be honoured if the product(s) is returned intact.
Please note, once you have placed an order and refuse acceptance of delivery of that order from either the local postal office, courier, border control or customs, then no refund will be issued as a result of the goods being returned to us.
We do not refund costs incurred by you shipping goods back to us. We also strongly recommend that you obtain proof of postage when returning goods to us as no liability will be accepted by the Company for any returned goods lost in transit.
Customers are responsible for ensuring that all delivery information provided at the time of placing an order is complete, accurate and up to date.
Longeva Pharmacy will dispatch orders to the delivery address provided during the ordering process. It is the customer's responsibility to check these details carefully before submitting their order.
If an incorrect or incomplete delivery address is supplied by the customer, Longeva Pharmacy cannot accept responsibility for any delay, loss, misdelivery or additional costs incurred as a result. Refunds or replacements will not be provided where an order has been dispatched to the address supplied by the customer.
Prescription-only medicines (POMs): Due to the nature of prescription-only medicines, once a product has been dispensed and dispatched, it cannot ordinarily be returned to pharmacy stock or resold. Refunds will therefore not ordinarily be provided where a customer changes their mind, refuses delivery, is unavailable to receive delivery, or fails to collect the order following an attempted delivery.
For temperature-sensitive medicines, customers are responsible for ensuring someone is available to receive the delivery and for following the courier's instructions regarding redelivery or collection. Any delay resulting from a failed delivery attempt or failure to collect the order will be taken into consideration when assessing any complaint regarding the storage or condition of the product.
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