Popular questions
How soon will I see results?
Results from the Dr Pen 24 Needle Cartridge can typically be seen within a few days as initial skin rejuvenation occurs. However, optimal results usually manifest after several weeks, as collagen production continues to improve skin texture and tone. Individual outcomes may vary based on skin type and treatment area, so it's essential to follow your practitioner’s aftercare advice for the best results.
How long do the results last?
The results from using the Dr Pen 24 Needle Cartridge can last between three to six months, depending on individual skin types and post-treatment care. For optimal results, a series of sessions is often recommended. Regular maintenance treatments can help prolong the effects, enhancing skin texture and overall appearance. Consult with a qualified practitioner to tailor a plan that suits your specific needs.
Is Dr Pen 24 Needle Cartridge suitable for everyone?
The Dr Pen 24 Needle Cartridge is designed for a variety of skin types and concerns, making it suitable for many individuals seeking microneedling treatments. However, it's essential to consult with a qualified practitioner to determine if it's appropriate for your specific skin condition or medical history. Conditions such as active acne, eczema, or certain skin infections may contraindicate its use. Personalised advice ensures safe and effective treatment.
Are there any side effects?
While the Dr Pen 24 Needle Cartridge is generally safe, some users may experience mild side effects such as redness, swelling, or slight discomfort at the treatment site. These effects typically resolve within a few days. It’s essential to consult with a qualified professional before treatment to discuss potential risks and tailored aftercare advice for optimal results.
Can I combine Dr Pen 24 Needle Cartridge with other treatments?
Yes, the Dr Pen 24 Needle Cartridge can be effectively combined with other aesthetic treatments such as PRP (Platelet-Rich Plasma) therapy and chemical peels. This synergy enhances skin rejuvenation results by promoting collagen production and improving product absorption. Always consult a qualified practitioner to create a tailored treatment plan that ensures safety and maximises outcomes for your skin concerns.
What aftercare is required?
After using the Dr Pen 24 Needle Cartridge, proper aftercare is essential for optimal results. Keep the treated area clean and avoid touching it for at least 24 hours. Use a gentle cleanser and apply a soothing moisturiser as recommended by your practitioner. Avoid sun exposure, intense exercise, and makeup for 48 hours to prevent irritation. Always follow your aesthetic professional's specific aftercare instructions for best outcomes.
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The services the Company provides to you are subject to the following Terms and Conditions of Service ("TCOS"). The Company reserves the right to update the TCOS at any time without notice to you:
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If you are not satisfied with your purchase for any valid reason, simply email our customer services department [email protected] as soon as you have received your goods and explain that you wish to return the product. Returns for a valid reason are at the Company’s entire discretion.
No refund will be honoured if the product(s) has been opened, used or damaged (including damage incurred during transit) back to us, unless product is faulty. Returns can only be honoured if the product(s) is returned intact.
Please note, once you have placed an order and refuse acceptance of delivery of that order from either the local postal office, courier, border control or customs, then no refund will be issued as a result of the goods being returned to us.
We do not refund costs incurred by you shipping goods back to us. We also strongly recommend that you obtain proof of postage when returning goods to us as no liability will be accepted by the Company for any returned goods lost in transit.
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Longeva Pharmacy will dispatch orders to the delivery address provided during the ordering process. It is the customer's responsibility to check these details carefully before submitting their order.
If an incorrect or incomplete delivery address is supplied by the customer, Longeva Pharmacy cannot accept responsibility for any delay, loss, misdelivery or additional costs incurred as a result. Refunds or replacements will not be provided where an order has been dispatched to the address supplied by the customer.
Prescription-only medicines (POMs): Due to the nature of prescription-only medicines, once a product has been dispensed and dispatched, it cannot ordinarily be returned to pharmacy stock or resold. Refunds will therefore not ordinarily be provided where a customer changes their mind, refuses delivery, is unavailable to receive delivery, or fails to collect the order following an attempted delivery.
For temperature-sensitive medicines, customers are responsible for ensuring someone is available to receive the delivery and for following the courier's instructions regarding redelivery or collection. Any delay resulting from a failed delivery attempt or failure to collect the order will be taken into consideration when assessing any complaint regarding the storage or condition of the product.
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