AURIC Serum 30ml

Please read the following important terms and conditions before you buy anything on our website and check that they contain everything which you want and nothing that you are not willing to agree to.

AESTHDERM LTD

Website Terms and Conditions of Sale

Summary of some of your key rights:

By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract between you and us is made (see below). We will give you this information in a clear and understandable way. Some of this information is likely to be obvious from the context. Some of this information is also set out in these Terms, such as information on our complaint handling policy.

Right to cancel - Goods

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that up to 14 days after receiving your goods, in most cases, you can change your mind and get a full refund.

Right to cancel - Digital content

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provide you with 14 days to change your mind and cancel the purchase and get a full refund on your digital content. You do not have this right to cancel once a download has started provided you have been told this and have acknowledged this.

Right to cancel - Services

The Consumer Contracts Regulations 2013 say that in most cases, you can cancel within 14 days. If you agree the service will start within this time you may be charged for what you've used.

Your Consumer Rights - Goods

The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product you're entitled to the following:

• up to 14 days: if your goods are faulty, then you can get a refund;
• up to six months: if they can't be repaired or replaced, then you're entitled to a full refund, in most cases;
• up to six years: if the goods do not last a reasonable length of time, you may be entitled to some money back.

Your Consumer Rights - Digital content

The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality:

• if your digital content is faulty, you're entitled to a repair or a replacement;
• if the fault can't be fixed, or if it hasn't been fixed within a reasonable time and without significant inconvenience, you can get some, or all of your money back;
• if you can show the fault has damaged your device and we haven't used reasonable care and skill, you may be entitled to a repair or compensation.

Your Consumer Rights - Services

The Consumer Rights Act 2015 says that:

• you can ask us to repeat or fix the service if it's not carried out with reasonable care and skill, or get some money back if we can't fix it;
• if a price hasn't been agreed upfront, what you're asked to pay must be reasonable;
• if a time hasn't been agreed upfront, it must be carried out within a reasonable time.

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit www.citizensadvice.org.uk.

The information in this summary box summarises some of your key rights. It is not intended to replace the contract below which you should read carefully.

1. Our Terms

A. These terms and conditions set out: your legal rights and responsibilities; our legal rights and responsibilities; and certain key information required by law.

B. If you do not understand any of these Terms and want to talk to us about it, please contact us by:

I. e-mail: [email protected], or

II. telephone: 07904655213. Please note that calls will be answered at the following times:

Monday-Friday 10.00 - 4 pm

We may record calls for quality and training purposes.

C. Definitions:

I. "We, us or our" means AESTHDERM LTD, (Company Number 11194751, VAT registration number 329135896) with our registered office being at:

64 west walk
EN4 8NX

References to us in these Terms also includes any group companies which we may have from time to time;

II. "Our site or our website" means the site on which these terms and conditions are displayed, including, but not limited to the following websites:

aesthderm.co.uk

III. "Terms" means these terms and conditions of sale as updated from time to time;

IV. "You or your" means the person accessing or using our site to make purchases from us.

D. We are registered in the following trade register: WHOLESALE, AESTHETIC MEDICINE TRAINING AND PRODUCTS. For more details of what this means for you, please visit the following website: https://thecpd.group/.

E. We are regulated by the following regulatory body: HTTPS://THECPD.GROUP/. For more details of what this means for you, please visit the following website: https://thecpd.group/.

F. We are a member of the following association(s):

https://thecpd.group/

For more details of what this means for you, please visit the following website(s):

https://thecpd.group/

G. The details of these Terms will not be filed with any relevant authority by us.

2. Terms and conditions of sale

A. These Terms apply to any sale of goods, services and/or digital content on our site. If you buy goods, services and/or digital content on our site you agree to be legally bound by these Terms and the terms and conditions contained herein.

B. These Terms are only available in English. No other languages are available for these Terms.

C. When buying any goods, services and/or digital content on our site you also agree to be bound by:

I. our terms and conditions of use and any documents referred to therein;

II. specific terms which apply to certain goods, services and/or digital content. If you want to see these specific terms, please visit the relevant webpage for the goods, services and/or digital content.

All these documents form part of these Terms as though set out in full here.

3. Information we give you

A. By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract between you and us is made. If you want to see this key information, please:

I. read the Confirmation email that will be sent to you when you have ordered goods, services and/or digital content (see clause below);

II. login to your account on our site and view the information in your order history; or

III. contact us using the contact details above.

B. The key information we give you by law forms part of these Terms (as though it is set out in full here).

C. If we have to change any key information once a legally binding contract between you and us is made, we can only do this if you agree to it.

4. Ordering from us

A. Here we set out how a legally binding contract between you and us is made.

B. You place an order on our site by doing the following:

The Users should login to their account. Choose desired products and add them to the basket. After the payment is complete product will be shipped within max 2 working days.

C. Please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so before submitting it to us.

D. Before you place any order for digital content you must check that the hardware and software requirements of your computer or device mean that you can download the digital content. If required please contact us for assistance.

E. When you place your order at the end of the online checkout process (e.g. when you confirm payment), we will acknowledge it by Email. This acknowledgement does not, however, mean that your order has been accepted.

F. We may contact you to say that we do not accept your order. This is typically for the following reasons:

I. the goods, services and/or digital content are unavailable;

II. we cannot authorise your payment;

III. you are not allowed to buy the goods, services and/or digital content from us;

IV. we are not allowed to sell the goods, services and/or digital content to you;

V. the number of goods, services and/or digital content you have ordered is too large; or

VI. there has been a mistake on the pricing or description of the goods, services and/or digital content.

G. We will only accept your order when we send you an Email to confirm this (Confirmation Email ). At this point:

a. a legally binding contract will be in place between you and us; and

b. your order will be fulfilled and your content will be available for download.

H. If you are under the age of 18 you may buy any goods, services and/or digital content from our site. However, in some cases you may not be able to buy certain goods, services and/or digital content because you are too young. If so this will be set out on the relevant webpage for the goods, services and/or digital content concerned.

5 Right to cancel

A. You have the right to cancel the contract created by these Terms within 14 days without giving any reason.

B. The cancellation period will expire after 14 days from the day:

I. on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of any goods, in the case of a sales contract;

II. on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good purchased, in the case of a contract relating to multiple goods ordered by the consumer in one order and delivered separately;

III. on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece of any purchased goods, in the case of a contract relating to delivery of a good consisting of multiple lots or pieces;

IV. on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good purchased, in the case of a contract for regular delivery of goods during a defined period of time.

C. To exercise the right to cancel, you must inform us of your decision to cancel the contract created by these Terms by a clear statement (e.g. a letter sent by post, fax or email). You can use the model cancellation form set out in the box below, but it is not obligatory.

D. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

6. No right to cancel once downloading of any purchased digital content starts

When you buy the digital content:

I. you have no right to cancel the contract created under these Terms once the downloading of it starts.

7. Payment and right to cancel if performance of services requested to commence before expiry of 14 day cancellation period

A. If you request us to begin the performance of services during the 14 day cancellation period referred to above in the clause entitled "Right to cancel ", you shall pay us an amount which is in proportion to what has been performed until the date when you have communicated to us your cancellation of the contract created under these Terms, in comparison with the full coverage of the contract.

B. You will lose the right to cancel the contract created under these Terms if the services have been fully performed at your express request within the cancellation period (in which case we will ask you to confirm that you understand you will lose your right to cancel).

8. Effects of cancellation

A. If you cancel the contract created under these Terms in accordance with these Terms, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

B. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

C. We will make the reimbursement without undue delay, and not later than:

I. 14 days after the day we received back from you any goods supplied; or

II. (if earlier) 14 days after the day you provide evidence that you have returned the goods; or

III. if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the contract created under these Terms.

D. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

E. If you have received goods:

I. you shall, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of the contract created under these Terms to us, send back the goods or hand them over to us

II. the deadline shall be met if you send back the goods before the period of 14 days has expired;

III. you will have to bear the direct cost of returning the goods;

IV. you are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

9. Download of digital content

A. Once you have paid for your order and received the Confirmation email you will be given the option to download the digital content.

B. We may deliver your digital content in instalments. If you have any queries as to whether this is the case please consult the information provided at the time of purchase or contact us for further information.

C. If something happens which:

(I). is outside of our control; and

(II). affects you being able to download the digital content;

we will make the digital content available for download as soon as we can. If your computer or device blocks the automatic download of the digital content or the automatic download does not start, you may still have the right to cancel the contract.

10. Permission to use digital content

A. When you buy any digital content and download it, you will not own it. Instead we give you permission to use it (also known as a 'licence') for the purpose of you using and enjoying it according to these Terms.

B. The digital content:

I. is personal to you. You can use it wherever you want in the world but only if you comply with local laws;

II. is non-exclusive to you. We may supply the same or similar digital content to other users;

III. may be used only on 1 computer or device;

IV. may not be:

(a). copied by you except for a reasonable number of necessary back-ups;

(b). changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or try to extract the source code from it, except where any of this is allowed by law);

(c). combined or merged with, or used in, any other computer program; or

(d). distributed or sold by you to any third party;

V. contains information which is owned by us or third parties or both. You must not conceal, change or remove any markings which show who owns this information, such as copyright (©), registered trade mark (®) or unregistered trademark (™) markings.

C. Except where you have permission to use the digital content under this clause, you will not obtain any rights of ownership or other rights (of whatever nature) in the digital content or in any copies of it.

11. Delivery of goods

A. We use the following delivery services to deliver our goods:

Royal Mail
DHL

B. The estimated date and time window for delivery of the goods is set out in the Confirmation Email.

C. If something happens which:

I. is outside of our control; and

II. affects the estimated date of delivery;

we will let you have a revised estimated date for delivery of the goods.

D. Delivery of the goods will take place when we deliver them to the address that you gave to us.

E. We may be unable to deliver the goods if we are unable to properly identify you. Please be prepared to provide a form of ID (passport or photocard driving licence) on delivery of goods.

F. Unless you and we agree otherwise, if we cannot deliver your goods within 30 days, we will:

I. let you know;

II. cancel your order; and

III. give you a refund.

G. If nobody is available to take delivery, please contact us using the contact details above.

H.

V