I booked a lash lift and brow lamination 10ish days in advance and paid a £20 deposit. I requested a patch test on the day I booked, which according to the policy must be done 48 hours in advance. Two days before my appointment I was told there was no availability for a patch test and I could either do it at my actual appointment or go to her friend for the patch test. I wasn't comfortable with this and lost confidence in the booking and professionalism due to these suggestions. She refused to refund the deposit. Disappointing experience.
Briannah M.
June 2026
A great first experience getting my lash lift treatment done.
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4.6
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