From the initial consultation until after my treatment I was kept well informed of every step of the process. The aftercare instructions were very clear and easy to follow. Nadine is very knowledgeable and puts you at ease immediately. She explains what she is doing at every step, advises of the products used and what effect it has on the skin. I was very impressed. I healed very well and I am already booked in for my next session. Definitely recommended.