Alice was super lovely and professional from the start, I was nervous having not had my lips or botox done for numbers of years and the reaction i have to having my lips previous. I was made to feel reassured before, on arrival and during treatment :) during treatment time was taken to explain everything and discussed what I wanted to achieve. Super pleased with the outcome and no reaction this time! (yay)Definitely will be returning ☺️ and recommended to friends! Thank you xx