I arrived and have got to say felt a bit nervous but the staff were lovely . The clinic is very clean and well organised . Think it was Kirsty that did my procedure we had a laugh and made the experience great . When she first started I thought 'Oh God ' but I've got to say I found it didn't hurt at all I was very impressed I didn't really have much discomfort afterwards and stuck to the advice I was given with aftercare . I'm now nearly 3 weeks in and pleased with the results . My family have noticed the differance . My eyes look fresher somehow . All in all a good experience and would recommend . I'm now booked in for a liver spot removal and no doubt will have some more procedures in the future .