aesthetic practitioners

The Illusion of Promo Prices: How To Leverage And Get More Clients!

As multiple clinics introduce different promo prices, deals, and benefits to clients, the competition to get more clients is fiercer than ever. To establish a strong presence, you need to keep your existing clients and boost your current clientele. Understanding what and when to implement price strategies would offer a winning situation for your business and your clients.

In this blog, Faces will inform you about promotional pricing, types of promotional pricing, and best practices when implementing these prices. We’ll also explore how effective use of promo prices drives client engagement, business appeal, and sales!

To understand promo prices, let’s look at your market first.

Understanding your Market

Before diving deeper into promotional pricing, you first need to understand the market you’re going into. Researching your local and top competitors, understanding how treatments are priced, and identifying what clients value the most will give you an edge by personalising promotions based on what you have gathered on your market.

Once you’ve done your research, and are confident in what you have gathered, let’s define and examine the different types of promotional pricing!

Types of Promotional Pricing

Promo pricing or promo price, is a sales strategy implemented by businesses to attract new clients, re-book existing clients who have gone quiet, and overall increase the value of their treatments by creating the illusion of scarcity.

A successful promo or offer should result in higher profit and an increase in clientele. To increase both factors, there are different types of promotional pricing that you should consider.

Introductory Offers

This usually refers to a discount given to new clients booking at your clinic, or a discounted offer for a new treatment that you’re introducing to your clients. 

Package Deals

Treatments that are bundled together to form a package fitting for clients. Packages can take form depending on the season (summer or winter deals), needs (anti-wrinkle package), or the number of treatments (Buy 6, Get 1 Free HydraFacial).

Seasonal Discounts

These discounts align with the season or holidays. For example, Lemon Bottle, 3D PowerSculpt, or other fat-burning treatments are discounted during the summer. Another example would be lip filler treatments, which are heavily discounted during Halloween.

Referral Programmes

Are a type of pricing strategy that rewards clients who bring in new clients. Incentives can be in the form of a discount or a complimentary service.

Best Practices: How to Effectively Use It!

When implementing these strategies, consider the following:

1. Constrict time.

Create a sense of urgency and highlight the value of time by making it a limited-time offer. This makes clients act upon your offer after seeing it, making it more likely for them to book in and make a deposit.

2. Marketing on all avenues!

Text, social media, emails, and websites—there are a lot of avenues you can take to make your promotions known to interested clients. Post content related to your offer, announce how many days are left, and post the treatment results online.

3. Highlight their savings.

Customers who see how much they’ll save on the treatments are more likely to grab your offers. Use percentage discounts (50% off!) or monetary value (Save £467!) when highlighting how much they’ll save.

4. Crystal clear message.

Ensure the promotion is straightforward and can be easily understood. Some clients would exploit loopholes in your offer, so make sure that you have reviewed everything and sorted out the terms and conditions before announcing it.

Providing discounts on Faces

Faces is more than just a consent-form app. Efficiently add the discount codes when sending your consent forms to your clients. They can also add it manually once they book through your booking link.

Create promotional emails on Faces too! Send it to all your clients, or manually select the people you’d like to give discounts to. Remember to set up your discount codes first to work this out. You can also send us an email or a WhatsApp message so we can help!

To summarise,

Effectively leveraging promotions and offers will give you a substantial increase in sales and boost your client base. It would also establish your market presence in your vicinity, enabling your business to compete with the top clinics in your area.

How To Not Lose Clients For Aesthetic Clinics: 3-Step Guide

Clients are crucial for every business, especially within the aesthetics industry. Most clients come and go; however, turning them into loyal clients keeps businesses afloat and makes expansion possible. Before implementing several strategies to build a loyal following, aesthetic professionals must understand how clients decide.

Typically, clients decide which clinic to do business with based on these 3 thoughts: value for money, quality of treatments, and the reviews given to the clinic. Each client formulates these thoughts based on what they have seen on your social media and website and their conversation with you.

If you’re still stuck on getting new clients, then check out these tips on generating clients!

Satisfy these thoughts, and congratulations! You have a new client. But what’s next?

Client Retention

Keeping clients hooked—that’s client retention, in a nutshell. But to expound on what client retention is, it is a meticulous process for business owners to keep clients coming back. In addition, this also refers to the ability of an aesthetic business to turn new clients into ‘repeat clients’. Client retention also encompasses how well aesthetic businesses keep their existing clients from switching over to a competitor.

Now there are subtle ways to make clients stay. From a seamless booking experience to offering flexible payment options, which greatly boost their experience with your clinic. But there are also obvious methods that will tip the scales in your favour. Let’s go ahead and dive into the first method!

Build a solid foundation

Your business needs a solid foundation to work, and so does client retention. Developing a welcoming atmosphere, using the right tools for a seamless booking experience, and highlighting your strong points on social media are the foundations you must build to retain clients. Pair these with a good set of ears for listening and a personalised treatment based on what they’ve needed, and you’ll have the perfect formula for tugging your client’s heartstrings.

Leverage technology

We can’t express this enough! Technology was developed to make things easier for people, but some people still underestimate its ability to positively affect decision-making. Providing a seamless customer experience with the use of a booking system like Faces will increase customer satisfaction, improve customer loyalty with higher retention rates, increase brand credibility, and increase sales and revenue. You’re getting clients hooked while scaling your business; hit two birds with one stone!

Get those success stories

The impact of reviews on small to medium businesses is massive! 98% of clients look for reviews first before booking their treatments. Reviews are what make you stand out from other clinics. This also serves as a benchmark to measure the quality of treatments that they will receive from you. 

Another point in getting these success stories and reviews from your clients is to also be critical of your service. Do not ask for a “5-star review”; instead, ask them for their honest opinion about the services. Letting them voice out their real perspective about the treatments they’ve received would make them feel like they are being heard. This is important since listening to customer feedback would help you shape how you receive clients and nurture them to keep them coming back!

Conclusion

Making clients loyal to your business would go a long way. Advertising through word-of-mouth, repeat business, and even defending you to some extent are the free things you’ll get from them. Another free thing you can get is Faces! Faces is an app built for aesthetic professionals; you can leverage it to get new clients, improve their booking experience, and so much more. With a Faces Verified badge, you can also show your new and existing clients how much you value safety in all your treatments.

If you’re ready to implement your client retention methods, always bring Faces with you. Download the app, and contact us on WhatsApp if you need help setting it up.

The Complete Guide on the Most Popular Aesthetic Treatments this 2024!

With the ever-changing nature of the aesthetic industry, different aesthetic treatments have emerged. Over the years, the most popular aesthetic treatments have always included injectables, facials, and variations on skin treatments!

In 2024, several treatments that we may have heard or not heard of will be hogging the spotlight. This would provide critical insights on what clients want in 2024 and pave the way for better and more innovative aesthetic treatments in the years to come.

Let’s briefly discuss these aesthetic treatments in this blog. Starting off with the first popular aesthetic treatment,

non-surgical rhinoplasty before and after results.

Non-surgical Rhinoplasty

Commonly referred to as liquid rhinoplasty or a non-surgical nose job, this is a method of enhancing the client’s nose through a minimally invasive procedure. This method requires the insertion of dermal fillers composed of hyaluronic acid through different regions of the nose, but typically in the nasal bridge, tip, and radix.

After the procedure, clients can expect a more refined nose without lumps and a sharper nose tip, depending on their needs.

Non-surgical rhinoplasty has been getting famous as the changes can be reversible, results can be observed for a fair amount of time (generally 6 months to 2 years), and it is more affordable compared with a surgical nose job. The downtime and risk of non-surgical rhinoplasty are comparatively lower than their surgical counterparts, making it a popular aesthetics treatment choice for clients all over the country.

liquid bbl aesthetics treatment before and after.

Liquid BBL

Just like non-surgical rhinoplasty, liquid BBL, or bum filler, is a minimally invasive aesthetics treatment that is popular with clients who want a cheaper and safer alternative to Brazilian butt lifts. The procedure usually lasts 30 minutes to an hour. This treatment involves strategically injecting into different buttock areas to add volume, create a rounded shape, and generally produce a lifted appearance.

The hype around liquid BBL is continuously increasing, with several clinics introducing it into the market at the best price possible. Along with the price, promising results like defined curves, minimal to zero downtime, and lasting yet reversible results are the key reasons clients flock to clinics offering this aesthetics treatment!

Platelet-Rich-Plasma Fibrin aesthetics treatment

PRF (Platelet-Rich-Plasma Fibrin)

PRF is the new spin for PRP in 2024! While these popular aesthetics treatment are similar in nature, PRF contains a higher concentration of platelets compared to its predecessor, indicating better results. 

PRF is commonly used after microneedling treatments or can be directly injected. The treatment is used for combating oily skin, wrinkly or ageing skin, and scar reduction. It can also be used to stimulate hair growth in the scalp and your eyebrows.

This treatment is becoming popular due to lower infection risks and faster healing rates. Clients also observed more lasting results from PRF compared to PRP.

Polynucleotides injection aesthetics treatment

Polynucleotides

Polynucleotides are long and complex chains of nucleotides. They’re the foundations of our DNA and RNA. Translating it to the aesthetics industry, polynucleotide injections are a type of regenerative medicine that promotes collagen and elastin production, enhances skin texture, and overall rejuvenates the skin effectively.

This aesthetics treatment has seen popularity among middle-aged women, as it can be used in the face, under the eyes, and hands. Other parts, like the knees, abdomen, and arms, can also be injected to produce positive results.

What should I expect?

With the rapid evolution of aesthetics treatments, practitioners should now be more competent than ever! Being brutally honest, these new treatments wouldn’t gather instant clients and profits right away. As a rational choice, you need to make do with what you have right now. Sign up on Faces, showcase your treatments, and get more people booked in! It’s a great way to be searchable on Google and get a steady flow of clients every day. Through this, you’d be able to save up for your next aesthetics training. Through upskilling, providing a multitude of treatments, and using innovative apps for your aesthetic needs, like Faces, you can be assured that your business will stand the test of time.