Help and Support

General Questions

You can register by downloading the Faces Consent app in Google Play or App Store. Click on Create your account to start the registration process. Follow the instructions and enter the information needed.
You can also register on the site:

Go to Profile Settings by clicking the profile picture icon, scroll down, and click on Register as a Prescriber. Enter your details and supporting documents for approval.

Click the profile picture icon on the home page, scroll down, and click Register as a Training Provider.

You need to log in to the website to complete your training profile. Make sure to add the training institute’s address as well. From the Profile Update page and click on the Training School tab. Enter the details needed and click Update Profile to save changes.


To complete your training details, click Training Courses on the left side panel. Click on Add Training, enter the details needed, and click Save and Submit to complete the process.

Faces are compatible with popular devices- smartphones with Android version 4.1 (Jellybean) or higher, compatible with iPhone and iPad (requires iOS 10.2 or later).

Faces is free to use, however, we do take a 1.5% commission on the deposit feature which is used for taking deposits before appointments.

Any time you forget your password, you can simply click Forgot Password when you get to the login page of the Faces app or website. It will send a reset password link to your registered email address. From there, you can change your password and log in again.