Buy Now Pay Later

Faces Buy Now Pay Later: Explore the Top Trends Behind

Faces Buy Now Pay Later was introduced in 2022. Since then, thousands of practitioners have registered and used our Buy Now Pay Later feature. Fast forward to our current timeline, Faces Buy Now Pay Later is comparable to leading finance lenders for beauty and aesthetic businesses!

In our recent blogs about finance, we’ve highlighted several advantages and benefits of Faces BNPL such as an increase in clinic bookings and higher client retention rates. We understand that some practitioners may still be sceptical about these advantages, and we would like to show you the raw data on our end.

In this blog, let us show you the cold data about finance in the beauty and aesthetics industry, along with the native data we have on Faces. We’ll connect the dots on each piece of data and come up with the best judgement for your business. Let’s go ahead and start!

Faces Buy Now Pay Later and Bookings

– Across all UK businesses with BNPL integration, 69% have reported an increase in sales and performance metrics.

– Since 2020, the Buy Now Pay Later industry has seen humongous user growth, with a record total of £30bn expected this year.

– In 2023, the health & beauty industry led the market in consumer spending.

– Aesthetic clinics offering seamless experience in bookings can enjoy up to 69% in bookings compared to traditional paper-based clinics. This means aesthetic clinics offering an all-in-one solution for payments, bookings, and finance have the advantage.

– According to PayL8r, BNPL options capture a larger segment of customers, and businesses can see up to a 30% increase in orders.

– Examining our database, practitioners registered on BNPL through Faces have seen a 28% increase in bookings for their most expensive treatments. We also spotted that clients who realised they could use Buy Now Pay Later are more likely to get more treatments.

– Online purchases (including appointments booked online) are rapidly growing due to BNPL, with Gen Z and millennials leading the purchase growth.

– With Faces BNPL, introducing BNPL to your aesthetic business can attract younger clients (19-29 years old).

– Financial and analytical forecasts believe that up to 78% of businesses will adapt to BNPL due to customer’s increasing reliance on BNPL payments.

Summarising all data from both Faces and other reputable sites, there is a positive connection between offering Faces Buy Now Pay Later and the number of bookings. Though this would generate more profits for you, it is crucial to understand the proper strategy for implementing BNPL.

Reasons why Buy Now Pay Later is popular

As we’ve seen tremendous growth in BNPL transactions in the UK, as of 2024, more than half of UK adults have used Buy Now Pay Later for purchases. In this section, we will indicate several reasons why BNPL is popular in the retail and aesthetic industries.

– In early 2020, data shows the main reason why clients use BNPL is because of its convenience.

– BNPL is also popular because consumers use BNPL services to avoid high credit card fees and interest.

– A study done on 533 BNPL users suggests that utilising this feature has made high-cost treatments attainable and more manageable for repayments.

– Another related study by the Consumer Council found that one key reason consumers use BNPL is due to the recent increase in the cost of living. Further examination of the research shows that the impacts of BNPL have mostly been positive.

Conclusion

In this digital age, BNPL is a pivotal feature that encourages clients to book a treatment. While lingering sentiments make aesthetic professionals hesitant to use this feature, with the correct mindset, the right knowledge, and a reliable partner like Faces, you can eliminate your worries and continue on the road to financial and business success.

If you want to start registering on Faces Buy Now Pay Later, click here or talk with our Finance Manager!

May 8, 2024 by admin | 0 comments

Finance

Buy Now Pay Later For Business: Is it the Right Choice For Aesthetic Clinics?

Buy Now Pay Later for business or BNPL for short, is a game-changer for the aesthetic industry. With reports of significant improvements in sales, it is an attractive method of gaining new clients and increasing bookings for your most expensive treatments. Though there are still those who resist implementing BNPL schemes, with the ever-growing competition in the aesthetics industry, having Buy Now Pay Later for business may be the greatest asset you will have to stand above the rest.

In this blog, we will tell you why Buy Now, Pay Later (BNPL) is the right choice for your aesthetics business!

1. The convenience it offers

There’s a clear reason why BNPL is popular with 26.4 million people. Their popularity is due to how BNPL conveniently offers financial flexibility to interested and worthy customers. Whether it’s for something small or an expensive treatment, BNPL is a popular payment method because of its ability to spread costs, interest-free payments*, and ability to pay for high-cost purchases that clients couldn’t afford in one go! In addition, young borrowers have decided to opt-in to the Buy Now, Pay Later option to avoid high credit card interest!

Through Faces, we’re enabling you to offer convenience to your clients! With no upfront or setup fees, register with Faces Buy Now, Pay Later, for free!

2. Clients keep coming back for more

Retaining clients and increasing your client base have become much easier with Buy Now Pay Later for business! Combining the best customer experience, bespoke treatment, and flexible options, you’ll be able to turn your one-off clients into lifelong patrons. Don’t believe us? Hear it from Harvard themselves! Through BNPL, clinics and solo practitioners alike would be able to foster trust and appreciation by looking like businesses that care about and appreciate their clients.

With BNPL at hand, you can also strategically use other features on Faces like SMS reminders, group emails, and discount codes to increase client retention and loyalty rates.

3. Stand among giants

Competition is fiercer than ever, and the greatest weapon you have (or don’t have) is Buy Now Pay Later for business. Clinics or aesthetic professionals stand above their competition by exuding great customer care and experience; one way of effectively displaying these treatments is by offering BNPL at the time of their needs. Through BNPL, your clients will have the best and most unforgettable experience. Stand among giants, or take the extra mile by standing above your competition!

4. A win-win situation

If it’s not evident enough, BNPL is a solution that benefits you and your clients. Clinics and practitioners observe higher booking rates, an increase in clientele, and better customer loyalty rates on their aesthetic business! Meanwhile, your clients get to enjoy their treatments while spreading the cost. With Buy Now, Pay Later, you’re not just offering a payment option for your client; you’re also building a pathway to beauty that onlookers and clients can easily walk down.

5. Secure more bookings

Let’s end this list with an irrefutable fact. BNPL has provided a way to secure more sales for businesses. In fact, 69% of UK businesses have reported increased sales and performance metrics. Finance lenders like our partner, PayL8r, have been revolutionising the way clients pay for their treatments, and positive results have been gained since then. Buy Now Pay Later for business has truly helped thousands of aesthetic practitioners and clinics in the UK.

The bottom line: Buy Now Pay Later for Business

To summarise what we have discussed, Buy Now Pay Later for business is more than just a payment option. Through BNPL, clients can grasp confidence and beauty, while aesthetic professionals use it as a tool for customer satisfaction, growth, and success. Demonising BNPL can be detrimental in pursuing long-term goals and success for your aesthetic business, though we won’t hide the fact that finance without the proper knowledge could lead to unethical financing. Equipping ourselves with the right mindset and informing our clients properly can turn these harmful effects into a solution that enables both parties to benefit from it.

May 6, 2024 by admin | 0 comments

Finance

Making Buy Now Pay Later Ethical: Solving Client Impulsive Buying

Buy Now Pay Later promotes spending; we won’t sugarcoat that. As more flexible options become accessible to the market, it’s forecasted that we will see a whopping 15% growth in BNPL transactions this year. Though positive effects of providing BNPL schemes and finance options include revolutionising customer purchases, financial flexibility, and increased client bookings, this feature could trigger impulsive buying and irrational decisions. With a sound argument from both sides, a necessary question has to be posed: is Buy Now Pay Later ethical?

Yes, but Buy Now Pay Later can be a double-edged sword

Finance is ethical. Through strict implementation, informative advertisements, and smart financial planning, clients would have a healthy balance of debt and cash flow, but this comes from an idealistic point of view. Truth be told, with immediate gratification and ease of access to BNPL, clients can impulsively spend without thinking about the risk. But, besides enforcing strict aftercare procedures, aesthetic professionals should also be responsible for enforcing positive habits in their clients!

Related Link: “Payment plans are bad, but is cash payment worse?”

In this blog, we’ll talk about the 5 simple actions that you can implement right away. Don’t worry, this isn’t hard, and you might find yourself doing this unconsciously to your clients already.

1. Ask them about their budget, but remember to be friendly!

There’s nothing wrong with being a little direct with your clients, especially when you’re trying to help. By clearly stating your question and the intent behind it, you will promote trust and credibility. In addition, it’s easy enough to convince clients to take BNPL for their aesthetic treatments; however, if the decision isn’t rational, customers may tend to feel a phenomenon called buyer’s remorse. On the other hand, businesses that put time and effort in ensuring the customer feels valued tend to reap significant rewards through customer loyalty. Statistics show that loyal customers could spend more than the average per purchase, ranging from 25% to 95%!

2. Offer clients time

We know that offering time-limited options is the best way to hook clients. But if your client remains unsure of their budget, the best option to give is time. In fact, customers will likely stick to their initial decision when forced to make an immediate decision, but oddly enough, customers who have been given enough time will shift the odds in your favour when they make a final decision.

However, you shouldn’t give clients too much time since they might forget your transaction. In our opinion, giving them a 3-5 day window to internalise their thoughts with constant and gentle follow-ups usually does the trick!

3. Upsell, not hard sell.

In alignment with the law, practitioners must not advertise Buy Now Pay Later for their treatments when utilising finance through Faces. In alignment with the previous statement, Faces wholeheartedly stands by it, as most practitioners try hard-selling for finance. Hard-selling is a sales strategy that is designed to be direct and pushy, and it can plummet your customer retention and loyalty rates. Instead of hard-selling Buy Now Pay Later, simply sell the idea that other payment options are available for your client to use (upsell).

4. Slow. Things. Down.

We know how practitioners can be excited when booking a client in for a treatment. However, it’s also essential to take things down a notch in order to dot the i’s and cross the t’s. Quick decisions can amount to impulsive buying. As reliable practitioners for your clients, it’s essential to slow them down if they seem overly excited about using finance for their treatments. By slowing them down and asking the right questions, you’ll avoid irrelevant headaches in the future.

5. Be the source of useful information

Last but definitely not least, be a source of useful information for clients. In alignment with the previous numbers, aesthetic practitioners offering finance should also be updated on the regulations and different processes for their third-party lenders. Through Faces, you can get the newest piece of information on our blog section and social media pages

Conclusion

With the rapid increase of BNPL schemes, customers feel more empowered to spend than ever. Practitioners shouldn’t overly take advantage of their vulnerability but rather act in the best interest of their clients. Through Faces, we can help you offer ethical financing through our finance lending partner. Schedule a call today with our specialist, or apply directly for finance by clicking here.

May 1, 2024 by admin | 0 comments

Finance

Faces Buy Now Pay Later / Finance FAQs

As a pillar of the aesthetics community, Faces has established itself as a resource hub for aesthetics. One key feature of Faces Buy Now Pay Later (BNPL), or Finance. From its seamless integration with our booking system to its benefits to your clinics, it’s a business booster you need!

Due to finance’s popularity with consumers, an increasing number of practitioners on Faces have registered to use this feature. There are a lot of questions surrounding this feature, and we are here to answer them! In this blog, we will cover the most common questions asked about finance. If you have any questions, please feel free to comment below!

Let’s go ahead and jump right in.

How do I promote Faces Buy Now Pay Later?

Once you get approved for this feature, there is an approved post that you can put on your social media accounts.

How can Faces Buy Now Pay Later help clinics or practitioners?

Buy Now, Pay Later empowers your clients to afford treatments by breaking down costs and increasing their willingness to choose more expensive treatments and packages.

Can I earn more from Faces Buy Now Pay Later?

Practitioners have reported a 29% increase in their sales by using the Buy Now, Pay Later feature, as their clients are more likely to book multiple treatments with this payment plan in place.

How do I get the money from my clients?

Once your client gets approved for finance, you will be paid within 24 hours after you’ve input the 4-digit PIN code, eliminating the need to chase payments.

How do practitioners or clinics sign up for Faces Buy Now Pay Later?

On your Faces dashboard, click ‘Finance Hub’ then ‘Register’. Fill out all the information, upload your documents, and sign below. Remember to click save.

What do I need to get approved for Faces Buy Now Pay Later?

To get approved, just fill out all the information needed and upload an updated insurance, training certificate, and photo ID.

I just got approved! How can I promote this?

You will receive a copy of the approved post that you can post on your social media accounts.

Is there a setup fee or a monthly fee?

No, there is no start-up cost or monthly fee. Setting up Faces Buy Now Pay Later on Faces is free.

I’ve just signed up. How long does it take to get approved?

Approval takes 24–48 business hours. If you still haven’t received a status update on your application. You can always message us through WhatsApp.

How can I offer this to my clients?

Once approved for finance, your clients can apply through the sent consent forms, your booking link, or by manually sending a link. Advertising that you offer finance is not allowed.

Conclusion

Faces’ Buy Now, Pay Later is a powerful tool that allows clients to book treatments sooner rather than later. With the troubled economy we are facing, aesthetic clinics or solo practitioners offering split payment options can increase their client base by presenting a solution to clients who don’t have disposable income right now. This act of service paves the way for strengthening client relations.

If you’re still unsure, you can always reach out to us by email, WhatsApp, or simply contact us at 01785558018.

April 19, 2024 by admin | 0 comments

Finance

Payment Plans Are Bad, But Is Cash Actually Worse?

Running a business is not a game. The Journal of Aesthetic Nursing has also listed several reasons why your aesthetic business could fail. Clinic owners and solo practitioners alike spend valuable time, effort, and focus in order to dish out excellent work for their clients. Every business wants to meet client expectations and offer the best experience for their clients. However, at the end of the day, practitioners want to get their hard-earned money back.

Though some would say they’re doing aesthetics for noble reasons or their passion, this still boils down to whether you’re making profits or not. But you might be restricting potential clients and profits by being stubborn about your choice of payments.

Let’s talk Payment Plans

“Are you offering payment plans or financing?” You might’ve heard this question from your clients before. We know some providers kill you with fees and interests when signing up and using their service. We also understand that it sometimes feels like a disservice rather than an advantage for your business. But have you considered your client’s perspective on this matter?

Not all aesthetic treatments are affordable. We have treatments like bum fillers or customised packages that will leave a gap in the client’s finances when they pay cash. How would you attract clients when you’re not giving them a choice?

Payment plan as an alternative

Another example to look at is how your business will feel about clients. Aesthetic treatment is a luxury, but to position it as something unattainable will turn off a lot of clients! Cash offers simplicity, while payment plans offer affordability even for the most lavish treatments.

“If they can’t afford the treatment, they shouldn’t have it.” That’s some tough love! We know you’re promoting responsible spending, but client reasons differ from each other. We have clients waiting for their paycheck, a person who doesn’t want to spend their own money, and someone who wants to spread their payments. Consider and establish a healthy relationship by offering payment plans.

Cash upfront—a turn-off?

Paying cash upfront may hinder your clinic’s cash flow too. Clients who want to use payment plans now will be forced to look at other clinics that offer the same treatment with flexible payment options. Instead of reaching back out to you after a couple of months, the risk of losing clients is far greater.

“The fees are just too expensive.” That’s the way people think of it for the first time. Those fees and startup costs at different finance companies are there for 3 key reasons. They take on the risk of your clients not paying in full; they do a soft credit check; and they’ll be the ones following up on your clients for late payments. They are also here to make money, and clinics just need to outsmart the system. Find a pharmacy that offers the same products at a cheaper price, or you have the option to increase your treatment price if you like.

“Stop pushing your narrative about it! ”We won’t.

The hard truth here is that in order for you to attain that “100k a year,” you need to make the right decision. Offering flexible solutions to your client’s problems will ensure that you’re a step closer to your financial goals. Especially if you’re offering high-end treatments and packages, payment plans are a great way to encourage clients to spend!

Amidst the confusion, there’s a solution.

With all these advantages and disadvantages presented, you might find it hard to make a choice. But what if Faces can help? Faces, with its partnered finance company, has the capacity to give you the power to take in cash payments or offer Buy Now, Pay Later. No start-up costs, takes a few minutes to apply, and seamlessly integrates with Faces’ booking system. Don’t make your clients lose hope in gaining their confidence. Sign up through Faces by clicking here, and let’s make your clients happy!

March 26, 2024 by admin | 0 comments

Finance

Faces | Payl8r: The Flexible Finance Solution

Navigating the financial landscape of the beauty and aesthetic industry can be daunting for both practitioners and clients. Enter Payl8r, the leading finance provider that’s revolutionising how clients access and pay for treatments. Payl8r empowers your clients to spread the cost of treatments over a manageable period while giving you the peace of mind of timely payments.

The Power of Payl8r

What sets Payl8r apart is the flexibility it brings to your clients’ financial planning. Clients can choose to spread the cost of treatments over 3, 6, 9, or even 12 months, making treatments more affordable and accessible. Plus, if a loan is paid back within the first 30 days, it’s entirely interest-free, further enhancing the attractiveness of this payment option.

Responsible Lending

Payl8r is committed to responsible lending, ensuring that loans are offered to clients who can comfortably afford repayments. Affordability checks are conducted before loan approval, offering you and your clients further peace of mind.

Simple Application Process

Payl8r offers a streamlined application process through various methods. Whether it’s through a consent form that you forward to the client, directly from the Faces clinic search, or a direct finance link from the Faces app or website, clients can easily proceed with the finance application at their convenience.

What’s the Cost?

The service fee for using Payl8r is 10%, which covers administrative expenses. While there is a cost involved, the benefits of increased bookings and customer satisfaction, coupled with the convenience and flexibility offered to clients, often outweigh this investment.

Seamless Transactions

Once a client is approved, the transaction process is smooth and efficient. You’ll receive an email confirmation of the approval, and on the day of the treatment, the client confirms the transaction via their email. You then receive a unique 4-digit code to enter into your app, completing the transaction. The funds are transferred directly to your bank account the next business day, ensuring a swift payment process and optimal cash flow for your business.

The Payl8r Advantage

In a nutshell, Payl8r offers a competitive advantage in the thriving beauty and aesthetic industry. It makes high-cost treatments more accessible to your clients, enhances your client base, and provides an efficient, streamlined transaction process. With Payl8r, your focus can remain where it should be – on providing exceptional beauty and aesthetic treatments – while they handle the financial side, making it a win-win for everyone.

Join Faces Today and Unlock the Power of Payl8r

To harness the benefits of Payl8r’s flexible finance solution and broaden your client base, start by signing up with Faces. With a straightforward app download and account creation, you can join the new wave of aesthetic treatment financing. Faces, in partnership with Payl8r, is committed to helping you succeed by making your services accessible and affordable to a wider audience.

Join Faces and embark on this transformative journey with Payl8r today, reshaping the beauty and aesthetic industry, one treatment at a time.

July 20, 2023 by Ben O'Brien | 0 comments