FAQs - Faces

Prescriber Registration Questions

From the home screen, click on the settings icon on your home screen, then click on Register with Pharmacy.

  • Training course certificates
  • Passport or driving license
  • Insurance Document
  • PIN/Registration Number

Yes, as long as you provided the necessary documents, and your PIN has been verified by the pharmacy.

Please check if your gateway account is connected. To check it, go to the settings icon on the app’s home screen and click Ryft Setup. If you have set up your Ryft account and still have issues, please contact us directly. [email protected]

Fees are paid via the Faces partner gateway and are released on a weekly basis back to the prescribers bank account via the payment gateway. Faces charge a 10% fee on all prescription fees that cover gateways and admins.

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