If you own a clinic or practise aesthetics, there is a strong chance your journey began with Fresha.
The Fresha app is well known across beauty and wellness, and the Fresha booking system is often one of the first platforms people discover when setting up a practice. It is quick to launch, simple to understand, and widely used.
For many clinics, Fresha feels like a sensible starting point.
However, once you begin offering regulated treatments or your clinic starts to grow, booking alone is no longer enough. Patient safety, compliance, documentation, and accountability become part of daily operations.
This is typically the point at which clinic owners and practitioners start seeking a better alternative to Fresha.
This is where Faces Consent positions itself as the best alternative to Fresha for clinic owners and aesthetic professionals.
Why Fresha Works Well for Beauty and Wellness Businesses
There is no denying that Fresha has built a strong platform. The Fresha booking system is clean, intuitive, and easy for clients to use. The Fresha app allows clients to discover services, book appointments, and manage their visits with minimal effort. Payments are integrated, reminders are automated, and the user experience feels modern.
For salons, barbers, and spas, this approach works well.
Fresha focuses on visibility, convenience, and booking volume. If your business relies heavily on footfall, discovery, and consumer marketplaces, Fresha delivers what it promises.
The challenge is that aesthetic clinics do not operate in the same way as salons.
Where Fresha Starts to Fall Short for Clinic Owners and Practitioners
Once you are offering injectable treatments or regulated aesthetic procedures, the gaps become more obvious.
Fresha is not designed as a patient management system.
Consent forms, medical histories, aftercare, and prescriptions are not central to the platform. These elements are often handled through external tools, manual processes, or workarounds.
This introduces risk and inconsistency into workflows that should be structured and defensible.
Fees and commissions can also become a concern. Paying commission on new bookings may feel manageable for low-value services, but when treatment values increase, that model can quickly feel misaligned. Many clinic owners also find that operating within a consumer marketplace does not reflect how they want to position their clinic professionally.
This does not mean Fresha is a poor system. It simply means it was not built with medical responsibility in mind.
What You Actually Need as a Clinic Owner or Aesthetic Professional
As a clinic owner or practitioner, your priorities are different.
You need a system that supports the full patient journey, not just the appointment slot.
You need confidence that consent is treatment-specific and stored correctly.
You need medical histories linked directly to patient records. You need aftercare to be sent consistently without relying on memory or manual follow-up. You need documentation that would stand up during an audit, complaint, or insurance review.
Booking is important, but it is only the entry point. The real value comes from what happens before and after the appointment.
Why Faces Consent Is the Best Alternative to Fresha
Faces Consent was built specifically for clinic owners and aesthetic professionals.
It was not adapted from salon software. It was designed from the start to support regulated treatments, patient safety, and compliance.
Rather than trying to serve every industry, Faces Consent focuses on doing one thing properly. Supporting clinics where documentation, accountability, and patient care are central to daily practice.
If you are looking for an alternative to Fresha that understands how aesthetic clinics actually operate, Faces Consent fits naturally into your workflow.
Faces Covers What You Use Fresha For
Switching platforms often raises concerns about losing core functionality. With the Faces booking system, that concern disappears.
You can manage online bookings and manual bookings easily. Appointments are clear and organised. Clients receive confirmations and reminders automatically. Payments and deposits can be requested without friction. Patient details and appointment history are stored securely in one place.
Everything you relied on the Fresha booking system for operationally is already built into Faces Consent. The difference is that booking connects directly to consent, patient records, and aftercare rather than sitting in isolation.
Where Faces Consent Goes Further Than Fresha
This is where the difference becomes clear for clinic owners.
Consent is not an add-on within Faces Consent. It is central to the platform.
You can use treatment-specific digital consent forms with clear audit trails, timestamps, and signatures. All consent form templates inside Faces are backed by insurance, reducing the risk of forgetting to add questions. In addition, medical histories are linked directly to patient records rather than stored in separate forms or emails.
Aside from appointment reminders, follow-ups, and hold time notices, aftercare forms are sent automatically as part of the treatment workflow.
You do not need to remember to send it or rely on external templates. Prescriptions and regulated workflows are built into the system rather than handled outside the platform.
This reduces risk, saves time, and gives you confidence that your documentation is complete and defensible.
The Pharmacy Marketplace Is the Key Differentiator for Clinics
One of the biggest operational pressures for clinic owners is sourcing products.
Managing multiple suppliers, separate logins, and inconsistent availability creates unnecessary stress. It also increases the risk of non-compliant sourcing.
Faces Consent addresses this by integrating a regulated Pharmacy Marketplace directly into the platform.
Faces’ Pharmacy Marketplace is a collection of top aesthetics pharmacies and sellers that can be found inside Faces.
You manage patients, treatments, bookings, and product ordering in one place. There is no need to jump between systems or chase suppliers separately. This creates a cleaner workflow and gives you greater control over compliance and supply.
This is not about convenience. It is about structure, accountability, and professional standards.
Why This Matters as Your Clinic Grows
What works when your clinic is small often breaks under growth.
More patients bring more scrutiny. More treatments bring more responsibility. Informal processes stop working when volume increases.
Faces Consent is built to scale with your clinic without introducing commission models, hidden fees, or unnecessary complexity. You are not forced into a consumer marketplace model like the Fresha app. You remain in control of how your clinic operates and how your brand is positioned.
This matters for clinic owners who are planning to grow sustainably rather than reactively.
What Clinics Are Saying About Faces Consent
“The background stress you carry into the clinic without even realising it can be brutal.”
All practitioners experience this quiet chaos. Most are accustomed, but as time progresses, more people are acknowledging that multiple systems breed chaos.
All practitioners like @mkaestheticslondon experience this quiet chaos. Most are accustomed, but as time progresses, more people are acknowledging that multiple systems breed chaos. This is the part where Faces swoops in to save the day!
“Choosing the right platform matters!”
@yourprescriber is right. Faces consent stands out. Not just with consent forms and our booking system, but with our Pharmacy Marketplace too!
Feeling the same with @laurenrichardsonaesthetics with your prescriptions? You’ll be able to connect with local prescribers, get prescriptions, and order products in one easy flow. Gone are the days you juggle 3-4 apps just to get from point A to Z.
You only need one app, and that’s Faces.
Who Faces Consent Is Right For
If you own a clinic or practise aesthetics as a medic, dentist, nurse, or regulated practitioner, Faces Consent is built for you.
If you run a beauty salon and only need booking and payments, Fresha or the Fresha booking system may still be a suitable option.
The difference is clarity.
Faces Consent exists for clinics where patient safety and compliance are part of everyday practice.
Final Thoughts
Choosing the right system is not about popularity or convenience. It is about responsibility.
As a clinic owner or aesthetic professional, you need more than a booking app. You need a platform that supports patient management, compliance, and long-term growth.
That is why Faces Consent is the best alternative to Fresha for clinic owners and aesthetic professionals.
FAQs
1. Is Faces Consent a good alternative to the Fresha booking system?
Yes. Faces Consent offers a full booking experience similar to the Fresha booking system while also supporting consent, patient records, aftercare, and regulated workflows that clinics need.
2. How does the Faces booking system compare to the Fresha app?
The Faces booking system covers online bookings, reminders, and payments like the Fresha app, but it is designed specifically for aesthetic clinics rather than general beauty businesses.
3. Why do clinic owners move away from Fresha?
Many clinic owners move away from Fresha when they need better compliance, structured consent, medical histories, and systems that support regulated treatments rather than consumer marketplaces.
4. Can Faces Consent replace Fresha completely for aesthetic clinics?
For most aesthetic clinics, yes. Faces Consent replaces the Fresha booking system while adding clinical features that Fresha does not offer, including consent management and pharmacy integration.
5. Is Faces Consent suitable for both solo practitioners and multi clinic owners?
Yes. Faces Consent is designed to support solo practitioners, growing clinics, and multi clinic owners without commissions or marketplace pressure, making it suitable at every stage of growth.