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Lipology offers a 14-day returns policy to its customers. If you are not satisfied with your purchase, you must contact our customer service team at [email protected] explaining that you wish to return the product(s).
Please note that Lipology are unable to refund product(s) if it has been opened, used or damaged (including damage incurred during transit back to us) unless product is faulty. Returns can only be honoured if the product(s) in returned intact. Please note that the cost of shipping goods back to us is the customers responsibility.
Lipology will not refund customers if they refuse to accept the delivery from either the local postal office, courier, border control or customers even once the products have been returned to us.
These terms are between Lipology® and the delegate/customer:
Definitions ” The company ” = Lipology® training academy course – a dermal filler or Botulinum Toxin training course, Master class training or any other course provided by the company. “You” = an individual or company wishing to undertake such training. “Booking” = is any individual or company that reserves a place on the course by telephone/online or by email.
Terms relating to a booking – a non-refundable deposit, which is required at the time of booking. The final balance must be paid in cleared funds within 30 days of the commencement of the course. Failure to adhere to this policy may result in the applicant losing their place on the course and their deposit.
By booking the course it is deemed you have accepted the terms and conditions set out here . These conditions do not affect your statuary rights. By booking the course you are deemed to have entered into a specific date contract with the company.
It is the responsibility of the applicant to ensure that the course is suitable for their own personal or business requirements. Lipology® is pleased to offer advice both written and verbal but the ultimate responsibly reverts to the applicant and the company takes no liability in the event of the content of the course does not meet individual expectations.
For the avoidance of any doubt:
due to a requirement of Lipology® once initial deposit has been received from the delegate, Lipology®? enters into contractual obligations with third parties to facilitate training. If the delegate cancels at any given time prior to the training date, all balance monies are due to Lipology® in full.
DATES AND LOCATIONS
The company reserves the right to cancel, amend and rearrange training dates if such circumstances arise beyond its control. The company will make its best endeavours to inform applicants as soon as reasonably possible to do so and provide a alternative course date or a refund. The company also reserves the right to decline any application and withhold the reason for doing so. No refund will be made for any cancellation made after final balances are received.
In the event you fail to attend the scheduled course no part of the course fee will be reimbursed.
LATE OR OUTSTANDING PAYMENT
All outstanding payments will incur a ‘late payment charge’ of £40 per day from the final date of payment stated on the invoice to cover the additional costs incurred by Lipology® Academy Ltd in attempting to retrieve over-due monies. If payment is not made within 7 days of the ‘late payment charge‘ notification, Lipology® Academy Ltd will issue proceedings via the court to recover payment without further correspondence. Lipology® Academy Ltd reserves the right to issue proceedings without giving additional time to pay after the payment date stated in the invoice. Late payment notification is at the discretion of the directors and not mandatory. All costs incurred from litigation will be sought in full from the party/parties owing the money to the company.
THE COURSE AND ITS CERTIFICATE OF COMPETENCE AND COMPLETION
The certificate will be issued when the applicant completes the course in its entirety to include all pre-course work, study & research and practical applications of the relevant training. A certificate of competence will be issued on completion of training to attain insurance. Four case studies must be completed by the applicant and reviewed by the tutor who will determine the standard of the applicant prior to a certificate of completion being issued. It is a mandatory requirement that case studies are submitted within three months of the certificate of competence being issued .Failure to do so can invalidate your insurance and the licence to use the Lipology® may be revoked.
The company will only issue a certificate of completion when the applicant has completed all aspects of the course and has demonstrated their ability to carry out the aesthetic treatment that would be expected of the industry and carried out safely under the supervision of Lipology® accredited trainers. The company will only issue a certificate of completion when the applicant has reached the required standard for certification. It is unlikely that additional training will be required but, if so, an additional one day of training will be given at no additional cost if taken up within three months of the initial training, if further training is required there will be a additional cost. All applicants are expected to observe and abide by all the policies regarding health and safety and any other regulations that are set out by the company.
The commencement of the course is deemed to have commenced when the applicant receives the material and information pertaining to the pre-course study.
The company will endeavour to provide models when ever possible but the responsibly is on the applicant to provide models in the main. The company must be informed at the time of booking as to the availability of their own models. Models are normally charged at a reduced rate solely to cover the cost of the products used in their own treatment.
POST-COURSE TRAINING AND SUPPORT
The company agrees to give ongoing support and mentorship to the applicant for as long as it deemed necessary. The format of this support can be online, by email or by telephone.
The terms and conditions which are set out above by the company and the course applicant will supersede all discussions, correspondence and representations made prior to the date of the course being booked.
LIPOLOGY® licence agreement & restrictions on use.
The licence agreement between Lipology® (we or us) and the individual or company who Lipology® has given the right to use the branding of Lipology®.
Qualified practitioners can only use & advertise the products they have been trained in under the Lipology® Banner.
The mandatory time scale in which case studies must be submitted is adhered to.Failure in compliance may render the right to use the Lipology® advertising materials and its logos will be withdrawn.
Botulinum toxin is a prescription only medicine, If you are not a registered prescriber the responsibly and onus is on the delegate to find and work with a prescriber who is willing to prescribe on the delegates behalf and can offer the delegates clients a face to face consultation.
The delegate will also require a pharmacy that is prepared to supply the botulinum toxin on the basis of a prescription being received from the delegates registered prescriber.
Lipology® will take no responsibility or be involved with this aspect.
In certain jurisdictions in the UK, registration with the relevant health care authority may be a mandatory requirement . Lipology® will take no responsibility whatsoever if a delegate fails to register if required.
For the avoidance of any doubt no course material, photos or slides produced by the company along with its curriculums may not be given to any third party without written consent of the company.
Lipology® does not take any responsibility for any future legislative changes that affects the delegates ability to carry out any of the procedures taught in part or whole previously taught by Lipology®
Any shortages or damaged goods must be reported to Lipology® within 3 working days of receipt or Lipology® will not take responsibility. Lipology® can take no responsibility whatsoever for any loss of income for late delivery or non delivery.
Lipology® reserves the right to amend or change the companies terms & conditions at any time without giving any prior warning or notice to any such changes or amendments.
It is the responsibility of the customer/practitioner to ensure that all products are used within the sell by date. Lipology Academy ltd accepts no responsibility for products used outside their sell by date.
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